Our fulfillment & e-commerce services for you and your store

OUR SERVICES

Everything an e-commerce company needs - from setting up the web store to storing your products. Of course, fulfillment and shipping of your orders, including returns processing and call center. You can easily keep track of everything in our Fulfillment Dashboard.

E-commerce: once with everything, please.

Of course, you decide which of our services you want to use. Because that is also part of our service: Working with you to find the solution that best suits your business model. 

We are your partner in crime. Situated on the beautiful Lake Constance and therefore centrally located in the border triangle with Switzerland and Germany. 

E-commerce: once with everything, please.

Of course, you decide which of our services you want to use. Because that is also part of our service: Working with you to find the solution that best suits your business model. 

We are your partner in crime. Situated on the beautiful Lake Constance and therefore centrally located in the border triangle with Switzerland and Germany. 

Here you will find a clear overview and description of what we (can) do for you:

To summarize: Everything.

Here you will find a clear overview and description of what we (can) do for you:
. In a nutshell: Everything.

Fulflillment & shipping

One of our central e-commerce services is fulfillment; as we all know, this is a rather complex process with many mini- and sub-processes that all have to function and interlock so that the goods actually reach the customer. You sell and we take care of the rest.

 

' Warehousing

' Picking and packing
' Payment management

' Interfaces

 

Dashboard

We make the fulfillment process as transparent as possible. Which is why we provide our customers with all the data: compact and clear. With all the information you need to steer your online store through the day-to-day business. Our dashboard provides you with information 24/7 and in real time:

 

' Order Flow: orders & shipments

' Sales & returns
' Backorders

' sold out products

' Goods deliveries

' Service quality

 

So you have everything in view. At all times.

Dashboard

Compact, clear and with all the information you need to steer your store through the day-to-day business. Our dashboard provides you with information 24/7 and in real time:

 

' Orders & shipments

' Sales & returns
' Backorders

' sold out products

' Goods deliveries

 

So you have everything in view. At all times.

Returns

When customers make use of their right to return goods, we take care of the entire returns process. It's a complex process: from processing and preparing the goods to refunding or exchanging them.

 

' Returns processing

' Incoming goods inspection & preparation of the goods

' Refunds and credit notes

Cross Border E-Commerce

We pick and pack your orders from a central fulfillment center in Austria and ship them to the most important target markets in Europe. We send your orders directly to the destination country using direct injection. 

 

' Same day fulfillment
' Direct Injection

' Fast delivery & attractive postage prices
' Customs clearance

 

 

Customs clearance Switzerland

We give you access to the most important non-EU market. This means that we not only travel to Switzerland every day, but also take care of the entire customs clearance process, including fiscal representation. 


' Daily customs clearance

' Assignment of customs tariff numbers
' Clarification of import regulations
' Fiscal representation

Cross Border
E-Commerce

We pick and pack your orders from a central fulfillment center in Austria and ship them to the most important target markets in Europe. We send your orders directly to the destination country using direct injection. 

' Same Day Fulfillment
' Direct Injection

' Fast delivery & attractive
Postage prices
' Customs clearance

Customs clearance Switzerland

We give you access to the most important non-EU market. This means that we not only travel to Switzerland every day, but also take care of the entire customs clearance process, including fiscal representation. 


' Daily customs clearance

' Assignment of customs tariff numbers
' Clarification of import regulations
' Fiscal representation

Personalized products

Make your store unique! How? For example, by letting your customers design their own products. This gives you a decisive competitive advantage. Because there are things in your store that are not available elsewhere. Individual gifts from mugs to bathrobes.

 

' Configuration in the webshop
' Printing & engraving

' Product material by arrangement
' Packaging, quality control and shipping

You run your own online store and want to take off? We take care of the fulfillment for you and you concentrate on selling.

Like an all-inclusive vacation. Only better!

You run your own online store and want to take off? We take care of the fulfillment for you and you concentrate on selling.

Like an all-inclusive vacation. Only better!

We look forward to seeing you!

We look forward to seeing you at
!

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You have clear ideas?
Then get in touch with us and we will create your individual fulfillment offer.

You have clear ideas?
Then contact us and we will create your individual fulfillment offer.