Our fulfillment & e-commerce services for you and your shop

OUR SERVICES

Everything that is necessary for an e-commerce company - from setting up the webshop to warehousing your products. Of course, fulfilment and shipping of your orders, including returns processing and call centre. You can easily keep track of everything in our fulfilment dashboard.

E-commerce: once with everything, please.

Of course, you decide which of our services you want to use. Because that is also part of our services: Working with you to find the solution that best suits your business model. 

We are your partner in crime. Situated on the beautiful Lake Constance and thus centrally located in the border triangle with Switzerland and Germany. 

E-commerce: once with everything, please.

Of course, you decide which of our services you want to use. Because that is also part of our services: Working with you to find the solution that best suits your business model. 

We are your partner in crime. Situated on the beautiful Lake Constance and thus centrally located in the border triangle with Switzerland and Germany. 

Here you will find a clear overview and description of what we (can) do for you:

In summary: Everything.

Here you will find clearly assembled and described,
what we (can) do for you. Summarized: Everything.

Fuflillment & Shipping

One of our core e-commerce services is fulfilment; as we all know, a rather complex process with many mini- and sub-processes that all have to work and mesh together so that the goods actually reach the customer. You sell and we take care of the rest.

 

' Warehousing

' Picking and packing
' Payment management

Interfaces

 

Dashboard

We make the fulfilment process as transparent as possible. Which is why we make all data available to our customers: compact and clear. With all the information you need to steer your online shop through the day-to-day business. Our dashboard provides you with information 24/7 and in real time:

 

Order Flow: Orders & Shipments

' Sales & Returns
' Backorders

sold out products

Deliveries of goods

Service Quality

 

So you have everything in view. At any time.

Dashboard

Compact, clear and with all the information you need to steer your shop through the day-to-day business. Our dashboard gives you 24/7 and real-time information about:

 

' Orders & Shipments

' Sales & Returns
' Backorders

sold out products

Deliveries of goods

 

So you have everything in view. At any time.

Returns

When customers exercise their right to return goods, we take care of the entire returns process. It's a tough one: from processing to goods preparation to refund or exchange.

 

Returns processing

' Incoming inspection & preparation of the goods

' Refunds and credits

Cross Border E-Commerce

We pick and pack your orders from a central fulfilment centre in Austria and ship them to the most important target markets in Europe. By means of direct injection, we channel your orders directly into the destination country. 

 

Same Day Fulfillment
' Direct Injection

' Fast delivery & attractive postage prices
' Customs clearance

 

 

Customs clearance Switzerland

We give you access to the most important non-EU market. This means that we not only travel to Switzerland every day, but also take care of the entire customs clearance, including fiscal representation. 


' Daily customs clearance

' Assignment of customs tariff numbers
' Clarification of import regulations
' Fiscal representation

Cross Border
E-Commerce

We pick and pack your orders from a central fulfilment centre in Austria and ship them to the most important target markets in Europe. By means of direct injection, we channel your orders directly into the destination country. 

' Same Day Fulfillment
' Direct Injection

' Fast delivery & attractive
Postage prices
' Customs clearance

Customs clearance Switzerland

We give you access to the most important non-EU market. This means that we not only travel to Switzerland every day, but also take care of the entire customs clearance, including fiscal representation. And what do you think that costs you in addition? You guessed it: Zero. Rien. Niente.

 

' Daily customs clearance

' Assignment of customs tariff numbers
' Clarification of import regulations
' Fiscal representation

call center

Customers generally want a lot and want to know a lot. They have questions about a particular product, expect quick solutions to problems with an order and need help with complaints and returns. We offer all this. In five languages, by phone and/or e-mail.

 

call center
E-mail management
' interfaces
' Reporting

Webshop

Actually, it doesn't matter if you already have a webshop or not. If yes, we integrate it carefully into our processes. If not, we are happy to help you set up your own webshop. From A to Z, from the conception to the finished page.

 

' Design & Interface

' Development
' Implementation
' Marketplaces

Interfaces

We support you in the growth of your online shop. We integrate it carefully into our processes via an existing interface. We have no fear of commitment: no matter whether you need an API for Shopify, Magento, WooCommerce or Shopware.

 

Quick and easy connection
' Automated order fulfilment

' Bidirectional connection

Webshop

Actually, it doesn't matter if you already have a webshop or not. If yes, we integrate it carefully into our processes. If not, we are happy to help you set up your own webshop. From A to Z, from the conception to the finished page.

 

Design & Interface

' Development
' Implementation
' Marketplaces

Personalized products

Make your shop distinctive! How do you do it? For example, by letting your customers design their own products. This will give you a decisive competitive edge. Because there is something in your shop that you can't find elsewhere. Individual gifts from mugs to bathrobes.

 

' Configuration in the webshop
' Printing & engraving

' Product material by arrangement
' Packaging, quality control and shipping

You run your own online shop and want to take off? We take over the fulfillment for you and you concentrate on selling.

Just like an all-inclusive vacation. Only better!

You run your own online shop and want to take off? We take over the fulfillment for you and you concentrate on selling.

Just like an all-inclusive vacation. Only better!

We look forward to seeing you!

We look forward to seeing you at
!

You have clear ideas?
Then get in touch with us and we will create your individual fulfillment offer.

You have clear ideas?
Then get in touch with us and we will create your individual fulfillment offer.