FULFILLMENT DASHBOARD
With our dashboard, you always have an overview of your most important key figures. Across all your stores, all your countries. Regardless of whether we handle your fulfillment for Germany, Austria, Switzerland or anywhere else. The dashboard gives you an overview.
FULFILLMENT DASHBOARD
With our dashboard, you always have an overview of your most important key figures. Across all your stores, all your countries. Regardless of whether we handle your fulfillment for Germany, Austria, Switzerland or anywhere else. The dashboard gives you an overview.
Trust
is good,
control
is better.
We want to make the fulfillment process as transparent as possible. Honestly, and really honestly. Which is why, as an MH direct customer, we provide you with all data, key figures and values in a compact and clear format. With our Fulfillment Dashboard, where you can see what's happening in your online store 24/7 and practically in real time. From here, you can control your orders, monitor all stock movements, see the key figures on stock levels, check your returns and keep an eye on everything else at all times.
Trust is good,
control is better.
We want to make the fulfillment process as transparent as possible. Honestly, and really honestly. Which is why, as an MH direct customer, we provide you with all data, key figures and values in a compact and clear format. With our Fulfillment Dashboard, where you can see what's happening in your online store 24/7 and practically in real time. From here, you can control your orders, monitor all stock movements, see the key figures on stock levels, check your returns and keep an eye on everything else at all times.
User-friendly fulfillment dashboard
User-friendly fulfillment dashboard
24/7 real-time access | orders | stock | service levels
Our dashboard is equipped with all the important key figures, so you can see all the insights about the processing of your orders, stock levels and much more. Need more data? No problem. The dashboard is an in-house development and retrieves all data from our ERP system. This means that we remain in control of the situation in the future and can expand the dashboard with useful key figures. Naturally, we evaluate the requirements and possibilities for implementation. After all, if it is useful for your company, it is very likely to be useful for others too.
You can get an initial overview on the homepage
You will see your order flow immediately after logging in. Panta rhei, yes, everything flows. Above all, your orders must flow. We use the term order flow to describe the process that your orders go through, from the transmission to our system of your orders that are being picked to the handover to the parcel service provider.
You can see how many orders have been sent to us or whether, for example, a label could not be created for an order. See your returns or at a glance which SKUs are sold out and urgently need replenishment.
Orders, products & warehousing
By far the most important part is your orders. The majority of end customers want to know when the parcel will be delivered, even if they have received a tracking link after it has been handed over to the parcel service provider. This makes it all the more important that you have quick access to this information and that customer service can provide quick feedback.
At the same time, you also get an important insight into the key figures in the warehouse. The Fulfillment Dashboard shows you your stock levels in real time. Want to know which products sell best? No problem. In some industries, it is important to manage products with a batch and a best-before date. This is also queried via our ERP system and displayed in the dashboard.
Orders, products & warehousing
By far the most important part is your orders. The majority of end customers want to know when the parcel will be delivered, even if they have received a tracking link after it has been handed over to the parcel service provider. This makes it all the more important that you have quick access to this information and that customer service can provide quick feedback.
At the same time, you also get an important insight into the key figures in the warehouse. The Fulfillment Dashboard shows you your stock levels in real time. Want to know which products sell best? No problem. In some industries, it is important to manage products with a batch and a best-before date. This is also queried via our ERP system and displayed in the dashboard.
Reports & Service Levels
We have already written about wanting to be as transparent as possible. We also do this in our reports. We show you our own service quality in terms of order processing and returns, as well as the quality of the parcel service providers involved.
You can view the most important KPIs in logistics here:
- Service quality Pick & Pack: how long do we need to get
an order ready for dispatch? - Service quality parcel service providers: how long do
our parcel service providers need on the last mile? - Service quality returns: how long do we need to process your returns at
after we receive them at our
central warehouse in Austria?
You run your own online store and want to take off? We take care of the fulfillment for you and you concentrate on selling.
Like an all-inclusive vacation. Only better!
You run your own online store and want to take off? We take care of the fulfillment for you and you concentrate on selling.
Like an all-inclusive vacation. Only better!
The advantages of our fulfillment dashboard
Control over the most important fulfillment parameters: 24/7 in real time.
Full transparency across the entire fulfillment process.
The key logistics figures from 20 years of e-commerce experience.
Continuous further development of the dashboard by our IT department.
Freely selectable time period and the option to export data.
Reports on our own performance and that of our partners.
- Control over the most important
fulfillment parameters: 24/7 in
real time. - Full transparency of the
fulfillment process. - The most important key figures of
logistics from 20 years of
e-commerce experience. - Continuous further development of the
dashboard by our IT department. - Time period freely selectable and the
option to export data. - Reports on our own
performance and that of our
partners.
So you have everything in view. At all times.
And if you have any questions, requests, suggestions or - it happens every now and then ... - complaints, you can get in touch with us at any time via your dashboard or right here.
What our customers say
within 3 years to a Europe-wide operating company and has significantly contributed to our success in e-commerce fulfillment.
We appreciate the excellent cooperation at eye level,
the flexible and innovative way of working as well as the handshake quality of the whole team.
know-how make MH direkt an ideal partner.
flexible partner with whom you can talk at any time.
This is particularly important to us, in addition to the smooth
all fulfillment tasks, is particularly important to us.
What
our customers say
with high competence, above-average commitment and a lot of
know-how make MH direkt an ideal partner.
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You have clear ideas?
Then get in touch with us and we will create your individual fulfillment offer.
