WE HAVE AN OPEN EAR
You have an online shop and want to focus on selling products? No problem, we can help you with customer service. In up to five languages, by phone or email. Tailored to your needs.
We're hugging
don't go away.
We're listening.
We answer questions, take care of problems and issues, organize exchanges and returns, offer comfort and advice and whatever else is needed. It may be a truism, but it's still true: Without satisfied customers, even the coolest webshop won't be successful in the long run. And you only have satisfied customers if you offer them the appropriate customer service.
We're hugging
don't go away.
We're listening.
We answer questions, take care of problems and issues, organize exchanges and returns, offer comfort and advice and whatever else is needed. It may be a truism, but it's still true: Without satisfied customers, even the coolest webshop won't be successful in the long run. And you only have satisfied customers if you offer them the appropriate customer service.
This clearly includes good customer service. Because customers generally want a lot and want to know a lot. They have questions about a particular product, expect quick solutions to problems with an order and need help with complaints and returns.
We offer you all this.
In five languages, by telephone and/or
e-mail.
We offer you all this.
In five languages, by telephone and/or e-mail.
German | English | French | Italian | Dutch
Call center & e-mail
- Customer service by telephone or e-mail
by specially trained
staff - Complaints and
Returns management
- In five languages
Interfaces
- Real-time interfaces to
webshop and warehouse - Authorisation of
credit card payments
Reporting
- Detailed call &
contact history
- Dashboard reporting
You run your own online shop and want to take off? We take over the fulfillment for you and you concentrate on selling.
Just like an all-inclusive vacation. Only better!
You run your own online shop and want to take off? We take over the fulfillment for you and you concentrate on selling.
Just like an all-inclusive vacation. Only better!
You have clear ideas?
Then get in touch with us and we will create your individual fulfillment offer.
